Job Description

You are an expert facilitator: you open doors, foster communication, and bridge the gap.

The Virtual Field Reimbursement Manager (VFRM) is responsible for managing assigned diagnostic accounts within a defined geography. The VFRM executes the territory strategy through close collaboration with internal and external stakeholders, sales, marketing, and other cross-functional partners.

• Educate HCPs on reimbursement processes, claims submissions, procedures, and coding requirements of payer organizations (local payers, government payers, etc.)
• Collaborate with field support team members such as Diagnostic Sales Specialist and serve as reimbursement expert for the local team
• Conduct virtual reimbursement and access support, education and creative problem-solving aligned to FRM Rules of Engagement
• Build strong trust-based relationships with customers in all assigned accounts
• Execute business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training
• Remains current on and anticipates changes in product coverage and access knowledge, marketplace conditions, and stakeholder practices to deliver the most effective delivery of approved materials
• Understands and adapts to the changing healthcare ecosystem to customize resourcing and messaging to HCPs and HCP staff

Along with demonstrated initiative, resourcefulness and a results-oriented mindset, the ideal candidate has:

• BA/BS degree required
• 3+ years’ experience with medical diagnostic or related medical device experience
• 2+ years of experience in field reimbursement experience
• Ability to solve access issues related to specialty pharmacy channel
• Experience in Gastroenterology is highly preferred
• Virtual experience is preferred
• Strong written, verbal, and interpersonal skills required

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you’re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world. 

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements. 
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

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