SRE Engineer Job at Purple Drive, Phoenix, AZ

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  • Purple Drive
  • Phoenix, AZ

Job Description

***************LOCAL CANDIDATE PREFERRED*****************

Role Overview

We are looking for a highly skilled SRE Engineer with strong hands‑on experience in monitoring, production support, debugging, and maintaining mission‑critical applications. The role requires strong expertise in Core Java , modern observability tools, and hands‑on experience with databases, CI/CD, cloud systems, and L1/L2 production support—preferably in the banking industry .

Key Responsibilities

Production Support & Reliability

  • Monitor and maintain the health, performance, and availability of production systems.
  • Investigate, troubleshoot, and resolve production incidents with minimal downtime.
  • Perform L1/L2 support , including prioritizing and managing incoming issues.
  • Identify defects, collaborate with development teams, and track fixes based on severity.
  • Implement and validate RFCs (Request for Change) as part of release cycles.
  • Conduct pre‑ and post‑validation during traffic diversion or infrastructure changes.

Monitoring & Observability

  • Develop, enhance, and maintain monitoring tools, alerts, and dashboards using:
    • Splunk
    • Kibana
    • Grafana
  • Ensure system metrics, logs, and traces are continuously captured and actionable.

Automation & Continuous Improvement

  • Automate operational workflows to reduce manual tasks and enhance reliability.
  • Improve system performance through tuning, root‑cause analysis, and best practices.
  • Maintain detailed documentation of incidents, resolutions, and SOPs.

Cross‑Team Collaboration

  • Work closely with development, DevOps, infrastructure, and product teams.
  • Participate in Agile/Scrum ceremonies and contribute to sprint deliverables.
  • Support deployment processes and CI/CD pipelines.

Must‑Have Technical Skills

  • Core Java (debugging, code tracing, log analysis)
  • Monitoring & Observability:
    • Splunk
    • Kibana
    • Grafana
  • Databases:
    • PostgreSQL
    • MongoDB
  • Experience in SRE or Production Support roles (preferably banking/financial services)
  • Strong in:
    • L1/L2 support
    • Debugging & performance monitoring
    • Incident management
  • Hands‑on with:
    • Spring Boot
    • REST APIs
    • CI/CD pipelines (GitHub Actions or similar)
    • ServiceNow (incident/change management)
  • Strong knowledge of cloud services (AWS/Azure/GCP)

Soft Skills

  • Excellent problem‑solving abilities
  • Ability to work under pressure in fast‑paced environments
  • Strong communication and cross‑team collaboration
  • Ownership mindset and proactive issue resolution

Job Tags

Local area

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