Job Description

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Professional Licensing Agency (IPLA):

The Indiana Professional Licensing Agency is seeking an individual to help protect the health and safety of the citizens of Indiana by providing quality, efficient service to all professional licensees, applicants, and the public. The fundamental purpose of this position is to provide administrative support to the board director, the licensing board/commissions, and to directly supervise the customer service representatives’ projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

Role Overview:

The Compliance Officer conducts inspections and investigations of licensed Indiana facilities. You will ensure that all facilities are properly licensed and operating under safe and sanitary conditions as required by Indiana Board statutes and rules. You will protect the health and safety of the citizens of Indiana by providing quality, efficient service to all professional licensees, applicants, and the public.

This position covers a geographic area in west central Indiana that includes Clay, Clinton, Fountain, Hendricks, Montgomery, Owen, Parke, Putnam, Tippecanoe, Vermillion, Vigo, and Warren counties. Residence in the service area is highly preferred.  

Salary:

The salary for this position traditionally starts at $47,320.00 but may be commensurate with education and work experience. Use our to view the total compensation package.

A Day in the Life:

The Compliance Officer will be responsible for conducting and/or coordinating the following activities and other projects as assigned by the Compliance Director.

• Communicate with agency customers including applicants, licensees, board members, state, federal, and local officials, and the public.
• Prepare and file Consumer Complaints against licensees or unlicensed persons and businesses with the Attorney General's Office and serve as a witness as required.
• Enforce compliance with laws, statutes, and rules of various boards or commissions regulating the licensing of professional trades and businesses licensed by the Indiana Professional Licensing Agency with accurate knowledge of all rules and statutes involved.
• Research advertising, files, records, statutes, and rules to ensure proper licensing and compliance under the jurisdiction of the Board of the Professional Licensing Agency.
• Investigate complaints from the public, regulatory agencies, businesses, or licensees regarding alleged violations or irregularities of licensing requirements or professional conduct.
• Review contracts.
• Inspect assigned facilities. New and routine inspections will be conducted for cleanliness and proper ventilation/equipment sanitation to ensure operation within the required guidelines.
  
   

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You'll Need for Success:

• Six (6) years of work experience in program coordination; development; implementation; or accredited college training in a related field.
• Strong organizational skills and attention to detail Ability to manage resources in an effective manner.
• Ability to write coherently and accurately.
• Excellent oral and written communication skills.
• Preferred knowledge of State and Federal laws, rules, regulations, and requirements (comparable knowledge of Indiana Criminal Code or other regulations acceptable).
• A valid driver's license and driving record that allows them to operate a state vehicle.
• Able to pass an FBI criminal background check.
• Basic knowledge and experience in inspections, investigation processes, performing audits, compiling corrective action plans, and reporting mechanisms.
• Proficient in Microsoft Word, Excel, PowerPoint, and Access.
• Ability to be a credible witness in court cases.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

   

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov .

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